Last updated: 13 October 2026
1. The service
CareChannel is a daily-subscription WhatsApp hospital-information service operated by HIIIH Technologies Private Limited. A subscribed family member receives a short update each day about a patient admitted to a partner hospital.
2. Who may subscribe
You must be an adult relative or authorised representative of the patient, and you confirm you have the patient’s permission, or the right to act for them, when you sign up.
3. Pricing and payment
The service is prepaid for a fixed number of days, chosen at signup. Prices are per day and GST at 18% is added.
| Plan | Per day (before GST) | Per day (with GST) |
|---|---|---|
| General | Rs 150.00 | Rs 177.00 |
| Special | Rs 300.00 | Rs 354.00 |
| Critical | Rs 500.00 | Rs 590.00 |
Payment is made once, through a Razorpay payment link sent on WhatsApp. The subscription starts when the payment is confirmed. There is no automatic renewal; to continue after the chosen days you must subscribe again.
4. Not medical advice
The updates are general information supplied by the hospital. They are not medical advice, a diagnosis or a substitute for speaking to the treating doctor. In an emergency, contact the hospital directly.
5. Availability
Updates depend on the hospital providing information and on WhatsApp working. We do not guarantee that an update will be sent on every day or at a particular time.
6. Your responsibilities
Give accurate details, do not share the updates publicly, and do not misuse the service.
7. Refunds and cancellation
See our Refund and Cancellation Policy. Our Privacy Policy explains how information is handled.
8. Liability
To the extent permitted by law, our liability for any claim about the service is limited to the amount you paid for the subscription concerned.
9. Governing law
These terms are governed by the laws of India. The courts at Bengaluru, Karnataka have jurisdiction.
10. Contact
Questions: info@justyukti.com.
Business details
HIIIH Technologies Private Limited (CIN U72900KA2022PTC160990)
Registered address: Shop No. 2, G/F, Site #5, Trinco Manvanthara, UM Kaval Uttarahalli Hobli, Banashankari 6th Stage, Kanakapura Road, Bangalore, Karnataka, 560062, India
Support: info@justyukti.com | Phone / WhatsApp: +91 9632813217
Grievance Officer: Pooja Kadambi, pooja@hiiih.in