CareChannel — Refund and Cancellation Policy

Last updated: 13 October 2026

1. When you can get a refund

We refund only where you were charged but the service was not delivered:

  • the payment succeeded but the subscription was never activated; or
  • a duplicate or failed transaction charged you more than once or without a successful payment.

2. When a refund is not available

Once the daily updates have begun, the subscription is not refundable. This includes the case where the patient is discharged early. We do not give pro-rata refunds for unused days.

3. How refunds are paid

An eligible refund goes back to the original payment method within 5-7 working days of approval.

4. Cancellation

You can cancel at any time by writing to info@justyukti.com. Cancelling stops future billing. Because each subscription is prepaid for a fixed number of days and does not renew automatically, cancelling does not refund days that have already started.

5. How to ask

Email info@justyukti.com with your WhatsApp number and the payment reference. Unresolved complaints may go to the Grievance Officer below.


Business details

HIIIH Technologies Private Limited (CIN U72900KA2022PTC160990)
Registered address: Shop No. 2, G/F, Site #5, Trinco Manvanthara, UM Kaval Uttarahalli Hobli, Banashankari 6th Stage, Kanakapura Road, Bangalore, Karnataka, 560062, India
Support: info@justyukti.com | Phone / WhatsApp: +91 9632813217
Grievance Officer: Pooja Kadambi, pooja@hiiih.in